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About Marshall Hayes

This article was written by Marshall Hayes of CRM Pro Partners. We’re a company that helps other businesses with CRM implementation, training, and support. Our primary goal is making sure clients get the highest success possible with their chosen CRM. If you’d like to find out more, give us a call (800.409.1443) or shoot us an email. More information is available on our website.
22 11, 2019

Top 10 Reasons CRM Implementations Fail

By |2019-11-22T18:05:33+00:00November 22nd, 2019|Consulting|0 Comments

As CRM consultants, we see a lot of CRM implementations. Not all of them are successes. Sometimes we don’t get called until the CRM has already failed. At that point we’re called in to try and salvage what’s left. But how do companies get to that point? How can you avoid a failed CRM implementation in the first place?   There are a lot of factors involved in a successful CRM implementation. We’ve gathered a list of the top 10 that we see out in the real world. These come from 15+ years of implementing CRM, and honestly, the list hasn’t changed much in all those years. At the root, the issues come down to people. So let’s learn how to avoid these [...]

16 10, 2019

CRM Apps – Why use them?

By |2019-10-16T20:14:28+00:00October 16th, 2019|Consulting, CRM, Software, Support, Training|0 Comments

I’m sitting down in my car between two client meetings. I open my notebook where my daily schedule is written. I jot down a few notes about the meeting I just had, then I’m on my way. Of course, this was in 2004. Over a decade later and I’m still doing just about the same thing. The only difference - everything is in my CRM app. So, what is a CRM app? Why are companies paying to use them? A CRM App is a mobile phone app that allows you to access most, if not all, of your CRM’s content. In addition to reading the data in your CRM you can also add and edit the data. There are many advantages to [...]

10 02, 2019

Salesforce vs Zoho Cost Comparison

By |2019-10-16T19:59:44+00:00February 10th, 2019|Consulting, CRM, Software, Support, Training|0 Comments

The number one question we get about Salesforce is - why does Salesforce cost so much money? If you are a Salesforce customer, this is definitely a question you should be asking yourself. What exactly are you paying for and how does it compare to other big hitters in the CRM market? Let’s compare Salesforce vs Zoho and see how these two giants stack up in terms of pricing and functionality. In short, Salesforce costs three times as much as Zoho. But that's just the beginning. That's before you dive into the functionality and the hidden costs, of using Salesforce. Below we’ll dive into the software costs, consulting costs, and hidden fees associated with using Salesforce vs Zoho. Software Costs The most [...]