Don’t Take Our Word For It
We’ve reached out to a handful of clients asking for their opinion of our services. You can read what they have to say below.
Finance Companies:
“I’ve had Sage ACT technical help before. It’s always been cumbersome. CRM Pro Partners made my life easy again. Best help I’ve had in years!”
Scott Stuart, President
Christian Ministries Insurance
“I have been an Act disciple for over 15 years now and during that time my go-to-Act-guru has been CRM Pro Partners. Not only do they know the Act software backward and forwards, but I also don’t know if there is a more available team working in the world of CRM today. CRM Pro Partners is always available to help me with my Act issues and does so with care, professionalism, and a spiritedly infectious attitude. Had it not been for CRM Pro Partners and their level of expertise, I might have switched database programs several times over the years. CRM Pro Partners will always receive the highest recommendation and endorsement I can offer when it comes to having an Act guru on speed dial!”
Matt Elerding, President
The Elerding Team
“I’ve worked with CRM Pro Partners for over 5 years now and have relied and counted on their expertise time and time again. They help find solutions to issues that would take forever to find on my own. Their knowledge of CRM is, without a doubt, second to none. I highly recommend anyone looking for help with their CRM to contact CRM Pro Partners.”
Michael Stewart, Owner
Regenesis Reserves
“CRM Pro Partners, our ACT Certified Consultant, has been highly instrumental in a successful office move over two years ago, they helped us keep our ACT Server up-to-date and got our computers working right after the move. CRM Pro Partners has always been easy to work with and responds quickly to our CRM emergencies, not only are they knowledgeable and prompt, they always goes above and beyond what is expected. Thank you for keeping our ACT software in great working order.”
Roya Behbehani, VP of Business Development
WestStar Financial Group
“Marshall Hayes at CRM Pro Partners has been our ACT Consultant for many years, I can’t say enough about the level of reliable service he has continually provided to our company. CRM Pro Partners always makes time in their busy schedule to answer any questions we may have or to address any CRM emergencies that come up. They’re always so pleasant to work with and they take time to explain issues in layman’s terms that we can understand. Thank you, Marshall, for your expertise & your outstanding CRM support to WestStar Financial Group.”
Heidi Johnson, Administration
WestStar Financial Group
“Our office has been working with CRM Pro Partners and Marshall Hayes for over 5 years. He’s extremely friendly, helpful, prompt, and professional. We recently upgraded from an older version of ACT and they made the upgrade process seamless.”
Assistant to Floreid Walker
Willamette Financial Group, LLC
Manufacturing Companies:
“For over a decade CRM Pro Partner’s has kept our CRM working great. With their help, through training and customizing, our database has become something we utilize each and every day to help drive enterprise-wide growth. I would highly recommend CRM Pro Partner’s to any company looking to get more out of their contact management solution.”
Tony Lucarelli, Executive VP
Henningsen Cold Storage
“We’ve been working with CRM Pro Partners for just over a year now. Their dedication to helping us get our CRM up and off the ground has been terrific. With their help, we’ve brought our whole team on-board. Through their basic training course, we’ve successfully integrated the product into our day to day work. It’s been great seeing how much a CRM helps us stay on top of everything. We would recommend CRM Pro Partners’ services to any company looking to invest in a CRM.“
Nick Sotos, Sales Manager
iD Additives, Inc.
“I have been using ACT software for 15 years. I recently upgraded and am more pleased than ever. Act organizes information and processes to connect with other software vital to my business. I am just as pleased and highly recommend CRM Pro Partners, our CRM representatives. CRM Pro Partners thoroughly understands the process for essential upgrades, install, and follow-up support whenever a question arises. Their understanding of technology is second to none. In fifteen years we have never lost any customer information or had any downtime.”
Lee Breidenbach, VP Sales
Performance Pro Pumps
“I have worked with CRM Pro Partners’ owner for over 10 years and in that time we have implemented many changes to our CRM database. In each case, our interactions have been professional and enjoyable. Their knowledge of ACT is extensive and their assistance has been effective and reasonably priced. We just took a big step and moved to Zoho for our Cloud-based CRM. Marshall made the process as smooth and as painless as possible”.
Barry Brewis, CEO
Brewis Group
“We have been working with CRM Pro Partners for over 14 years. Over the years, they’ve helped develop our CRM databases for two different companies. We couldn’t ask for a better company to work with when it comes to CRM products. When it comes to making changes, they’re always watching out for the big picture.”
Greg Porter, President
Scandinavian Forestry Equipment
Recruiting Firms:
“I have worked with several consultants before, but once I started working with Marshall Hayes of CRM Pro Partners, I knew I had found the best! Marshall is extremely knowledgeable, responsive, patient and most importantly, good-natured with a great sense of humor. When your database is your livelihood, you need someone you can trust and count on to make your needs their priority. I highly recommend the services of CRM Pro Partners!”
Lori E. Alfonso, Owner
Alfonso Search, LLC
“As a service company, our entire business revolves around our database. When it doesn’t work right the entire company comes to a grinding halt. For the last 10 years, we have called on CRM Pro Partners for help to properly manage and get the most out of our database – filled with our unique intellectual property. They have kept us up to date, get out in front of potential problems we might face with upgrades and changes, and most importantly they have reviewed many other possible solutions. CRM Pro Partners has continued to keep us current as long as it is in our company best interest and has advised us against upgrades when appropriate. If you are looking for trustworthy, dependable and competent then look no further than CRM Pro Partners.”
Shaylene Keiner, President
HeadHunters NW
“I am a very long-time Act! user (since the early ’90s) and it keeps me very organized. The new web-based version is great. Whenever I have a problem/issue, CRM Pro Partners is able to provide a quick fix. It’s great to know they are always there when I need them.”
Andy Gilbert, President
Pacific Talent Inc.
Small- to Mid-size Businesses:
“I have worked with CRM Pro Partners for nearly two decades, and now through 2 different companies. When we started our own company, we went with what we knew best and what had worked well for us in the past. That was both ACT and CRM Pro Partners, they go hand in hand. They respond when you call, work fast, and there has never been a problem they could not solve or figure out a work-around on. Plus, Marshall is a joy to have around when things need to get done. After all these years, I consider Marshall not just a trusted vendor but a friend.”
Kendra Pettengill, Manager
Bravado Outdoor Products
“The customer database support CRM Pro Partners provides has a significant impact on our company and how we track business. They’ve been able to implement forms and complete tasks that make our customer information system easy to use and saves us valuable time. We trust CRM Pro Partners and have found them to be reliable, honest and friendly. We can’t speak highly enough of Marshall Hayes and the services his company provides.”
Mitch Paola, President
Brenda Kell, General Manager
Portland Piano Company
“I’m a very small sales corporation in the high end residential furniture field. I typically call on stores and interior designers in several states and Ontario. I’ve been using the ACT software for years and have been so pleased to work with CRM Pro Partners for my software needs. I believe their pricing is fare and they work with me and my assistant whenever we have questions. I definitely would recommend CRM Pro Partners and their services.”
Norma Agler, Owner
Norma R. Agler, Inc.
IT Partners:
“We met CRM Pro Partners about ten years ago, through a mutual client, and found through our partnership that we work well together. Since that time we have developed further mutual client relationships where CRM Pro Partners provides the CRM skills and Axiom focuses on the traditional IT services. Marshall Hayes has a great sense of humor and quick wit, which endears himself to those he comes into contact with. We have thoroughly enjoyed (and been entertained) by Marshall over the years, and have always been impressed by his commitment to his clients and deep expertise in his chosen area. We would highly recommend Marshall and CRM Pro Partners for any business looking to implement an effective CRM platform.“
Warren Gamely, Co-owner
Axiom Technology Solutions
“We have worked hand-and-hand with CRM Pro Partners for approx. 10 years. As an IT service provider, I appreciate it when I get to work with this type of vendor. They are knowledgeable, friendly, efficient, honest and most importantly, looking out for the client’s best interests. All my clients that have worked with CRM Pro Partner’s were pleased with their services. If you are in the market for a quality CRM product, I strongly encourage you to hire CRM Pro Partners for the job.”
Jeremy Ball, Co-Owner
IT Group NW
Professional Services:
“I just got off the phone and I am so glad I found CRM Pro Partners. I never knew such wonderful IT folks existed! Not only this time but they always promptly respond to my concerns and understand my needs. They not only know how to fix the problems, they know how to communicate the fix clearly so that we understand the solution. I never panic when something happens to our CRM program because I know that CRM Pro Partners is on my team!”
Bonnie L. Vorenberg
ArtAge Senior Theatre
“For more than a decade, whenever we’ve encountered an Act! question or glitch, there’s only one call we’ve needed to place. CRM Pro Partners has helped In-Accord evolve our customer relationship management systems. They are always calm, steady and, importantly – extremely competent. CRM Pro Partners has been worth all of our investment in their services. We recommend their service without reservation.”
Chris Sheesley, Owner
In-Accord, Inc.
“We have been a loyal client of CRM Pro Partners for 14 years. They have always taken great care of us with prompt and skilled service. They have administered several trainings for our whole team, which was very useful. We’ve found all of our experiences with CRM Pro Partners to be very rewarding!”
Missy Gerber, President
Organizers Northwest
“CRM Pro Partners has worked with me for about 15 years, addressing many versions of Act! upgrades, mailing, and email marketing campaigns, setting up multiple users, and where we needed various kinds of programming obstacle overcome. We have always been very impressed with Marshall Hayes and his company. We’re highly recommending them to anyone needing this type of help.”
Mark Sutherlin, Owner
Sunshine Auto Service
“Our company has worked with Marshall Hayes for MANY years. We’ve uniquely used ACT!, and he has helped us to adapt ACT’s features to our own healthcare needs. He’s seamlessly walked us through computer upgrades, and software upgrades with out a hitch. As our company’s needs have changed, CRM Pro Partners has been able to quickly service us remotely when a “panic” situation has come up. We’ve been so very happy with our relationship with Marshall and his company. I wholeheartedly recommend him for your CRM needs.”
Esther Pierson
EMB Medical Services